Optimize the phone-in process for your restaurant’s takeout and delivery business with our Call Centre Solution. Developed in collaboration with leading restaurants processing call center order, our application is specifically designed to help serve phone-in customers with speed, accuracy and control. Our Call Centre solution is built upon our enterprise class platform featuring real-time POS integration, self-sufficiency in configuring to your restaurant operations and a central database for a single view of your customers across ordering channels.
Delivery Of Online or Phone Orders
Automate and manage your delivery orders through our call center solution.
Multiple Call Center Agents
Multiple call center agents can take new orders through phone and track existing web or phone orders from order taking to final delivery.
Track Order Preparation
Track existing order through preparation stage to assigning to drivers. Give current status of order to customers.
Track drivers assigned to delivery. SMS is sent to customer once order is assigned to a particular order.
Final Delivery Tracking
Track final delivery time through our mobile app.